Privacy Policy

Welcome to Samrat Book (accessible from samratbook.store). We respect your personal privacy and are committed to protecting any personal data you share with us. This Privacy Policy outlines our transparent data handling practices in accordance with the Information Technology Act, 2000, the Digital Personal Data Protection (DPDP) Act, 2023, and applicable WhatsApp / Meta Business policies.

1. Information We Collect

As a static informational website, samratbook.store does not require user registration, account creation, or online portal log-ins. We do not maintain automated data scrapers or intrusive background tracking scripts.

When you reach out directly to our bookstore for title inquiries, book orders, or rental subscriptions, you may voluntarily provide:

• Identity & Contact Information: Your full name, delivery postal address, mobile contact number, and email address.
• Book Order & Rental Details: Title names, editions, rental duration requirements, and delivery instructions.
• Billing/Receipt Information: Reference transaction IDs, security deposit receipts, and refund bank account or UPI details necessary to reimburse rental deposits.

2. Lawful Basis and Purpose of Processing

We collect and process personal data solely for legitimate, transparent commercial purposes:

1. Order Fulfillment: To prepare, package, and dispatch physical books to your designated address.
2. Rental Management: To log borrowed books, track return timelines, and ensure accurate reimbursement of security deposits upon safe book return.
3. Customer Communication: To answer inquiries regarding book availability, tracking updates, or receipt generation.
4. Regulatory Compliance: To maintain standard business accounting records as required by Indian commercial regulations.

3. Data Retention and Safeguards

We do not retain customer data longer than required for the fulfillment of orders, rental cycles, or statutory accounting. All customer contact details are stored securely with strict administrative safeguards. We do not sell, rent, lease, or trade personal data to any third-party marketing companies.

4. Third-Party Disclosures

Your personal details are shared strictly on a need-to-know basis with:

• Logistics & Courier Partners: Postal carriers (such as India Post or registered domestic courier services) strictly to enable physical delivery of books.
• Legal & Regulatory Authorities: Only when strictly mandated by Indian law or judicial court order.

5. Cookies and Tracking Technologies

Our website is purely static and hosted on Cloudflare Pages. We do not deploy third-party advertising cookies, behavioural profiling trackers, or marketing pixels. Cloudflare may process basic server telemetry (such as IP addresses and browser types) strictly for DDoS mitigation, security, and global CDN caching.

6. Security of Your Information

All communications transmitted through our domain are protected by modern Transport Layer Security (TLS/HTTPS) encryption, safeguarding data in transit against unauthorized interception.

7. Consumer Rights

Under applicable Indian data protection laws, you retain the right to request access to the personal data we hold about you, request rectification of inaccurate records, or request deletion of your contact records once an active book rental period has concluded.